Claiming your Refund

If you are still H. pylori positive when you receive the results of your HPSA test or GI-MAP Stool test (see Step 3 of our guarantee) then you will be entitled to a 100% refund of the purchase price you paid for your Matula Tea treatment.

Please note that shipping fees are not part of the purchase price, and are not refundable.

NOTE: We reserve the right to request the originals copies of your medical certificates and tests to be sent to us by post, if the copies you have provided by email are unclear. We also reserve the right to contact your doctor in connection with your test results.

Simply email your refund request to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Please note that due to time zone differences we do not offer a phone in service. We also feel that a detailed written response is easier and safer to understand and retain and refer back to, if necessary.


Attention: AOL, Hotmail, Yahoo, Gmail users!

If you do not receive a reply from us, this will be due to the limited functionality of your email account. Our policy is to answer every single email we receive within 24 hours during week days, and all enquires are addressed in this time.

The above email accounts are known to disallow receiving of messages that contain attachments, or links to webpages - and our replies will include these.

To avoid any problems, please try using another email account (other than the above listed ones). Also make sure that you whitelist us to ensure you to receive the mail you want!


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Proven

We only promote 100% natural products that have been clinically tested by renowned professionals, and which are proven to be highly effective and completely safe. We publish all clinical test results, so you can see the effectiveness of our products before you buy. 
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No Risk

We offer a Money Back Guarantee because we want you to have complete peace of mind when you decide to purchase the products we recommend. Our aim is to help you to regain your good health safely and effectively - with zero risk to your health, and zero risk to your finances.
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Support

Our Natural Health team is always available to answer any questions you may have about the symptoms and treatment of stomach ulcers and helicobacter pylori infections. We offer ongoing professional advice to ensure you regain your good health once again.
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