Refunds for Failed Treatment

Claiming a Refund for a failed treatment?

If you are still H. pylori positive when you receive the results of your HPSA test or GI-MAP Stool test (refer to Steps 2 & 3 of our guarantee) then you will be entitled to a 100% refund of the purchase price you paid for your Matula Tea treatment.

IMPORTANT NOTE: We cannot entertain any claim if you have been retested before the prescribed 4 week waiting period has transpired. CLICK HERE to see why.

Please note that shipping fees are not part of the purchase price, and are not refundable.

NOTE: We reserve the right to request the originals copies of your medical certificates and tests to be sent to us by post if the copies you have provided by email are unclear. We also reserve the right to contact your doctor in connection with your test results.

Please complete the form below to submit your request.

First Name (required)

Last Name (required)

Email used on order (required)

City (required)

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Phone Number (required)

Doctors Name (required)

Doctors Phone (required)

Date Ordered (required)

Date treatment was completed (required)

Final Stool Test used (select one) (required)

For your own safety and good health, other types of tests are not accepted. This is a condition of our money-back guarantee.

H. pylori Stool Antigen (HpSA)

GI-MAP

Date of final Stool Test (required)

For your own safety and good health, other types of tests are not accepted. This is a condition of our money-back guarantee.

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Refunds for Failed Treatment

Claiming a Refund for a failed treatment?

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